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1. Introduction
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2. Translating data into action: essential components of a TB recording and reporting system
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3. Designing an optimal information system
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4. Recommended process of development
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5. Resource requirements
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6. Measuring the impact of the information system
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References
4.5 Maintain
Once a system has been rolled out and any major initial changes have been made, IT support and software development support are still required. Continuous engagement between the programme and the IT and development teams is important to ensure that things continue to run correctly and problems are dealt with quickly and efficiently. This is similar to having a support contract for a diagnostic device.
Figure 8. The four-step cyclical implementation process used by Management Sciences for Health.
Source: WHO’s Electronic recording and reporting for tuberculosis care and control (3)