09 – Strengthening Information Systems and Linkages to Care

5.5 Human resources

Aside from commissioning individuals or firms for software development and hosting, implementers must plan for human resource capacity to carry out field implementation, training, and ongoing maintenance and technical support. Additionally, it is critical to be prepared to recruit staff for data management, data cleaning and data validation, and at least one individual to liaise with the software development team and represent the programme in discussions on requirements, roll-out plans, and support.